With our member self-service you can manage your membership when and how it suits you: download the mobile app on your smart phone, or log in using your browser, it's your choice.
Self-service features include:
- Quick and easy claiming
- Manage your membership details, including contact and payments
- Check your remaining extras benefits limits or view the clinical categories you are covered for under your hosptial cover
- View your claims history
- Access member communications through the secure inbox
- Safely upload important documents when needed
- Order a new membership card
Log in to Online Member Services
Download our app
The RBHS app gives members the easiest health cover experience possible.
Looking for a convenient way to keep an eye on your health cover and make easy photo claims? RBHS’s app does just that.
Use your Online Member Services login to get started.
What can you do on the RBHS app?
Manage your cover
- Update payment details
- Update benefit account details
- Update your contact details
- Pay your premium
- Reset your password with SMS password reset for faster account access
- Access your secure inbox with important RBHS correspondence in one place
- Order a new membership card
Benefits and claims
- Claim quickly with easy photo and PDF claiming
- View your claims history
- Check your benefits, limits and cover
- Upload supporting claim documents & forms
- Manage your health with our health programs and support
- Search our providers
FAQs
Our app is for members only. If you are interested in joining the RBHS, join here or give us a call on 1800 027 299.
Your information is secure and data is pin protected along with a number of security measures behind the scenes.
Apple users will need iOS 13 or later. For the majority of other phones that use the Google’s Android operating system, versions 6 onwards work.
You will just need to be registered for our Online Member Services, which you can do on our website via our member login or in the app.