Member self-service

With our member self-service you can manage your membership when and how it suits you: download the mobile app on your smart phone, or log in using your browser, it's your choice.

Self-service features include:

  • Quick and easy claiming
  • Manage your membership details, including contact and payments
  • Check your remaining extras benefits limits or view the clinical categories you are covered for under your hosptial cover
  • View your claims history
  • Access member communications through the secure inbox
  • Safely upload important documents when needed
  • Order a new membership card

Log in to Online Member Services

 

Download our app

The RBHS app gives members the easiest health cover experience possible.

Looking for a convenient way to keep an eye on your health cover and make easy photo claims? RBHS’s app does just that.

Use your Online Member Services login to get started.

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What can you do on the RBHS app?

Manage your cover
  • Update payment details 
  • Update benefit account details
  • Update your contact details
  • Pay your premium
  • Reset your password with SMS password reset for faster account access
  • Access your secure inbox with important RBHS correspondence in one place
  • Order a new membership card
Benefits and claims
  • Claim quickly with easy photo and PDF claiming
  • View your claims history
  • Check your benefits, limits and cover
  • Upload supporting claim documents & forms
  • Manage your health with our health programs and support
  • Search our providers

FAQs

 

Our app is for members only. If you are interested in joining the RBHS, join here or give us a call on 1800 027 299.

Your information is secure and data is pin protected along with a number of security measures behind the scenes.

Apple users will need iOS 13 or later. For the majority of other phones that use the Google’s Android operating system, versions 6 onwards work.

You will just need to be registered for our Online Member Services, which you can do on our website via our member login or in the app.