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Telehealth benefits now included on your extras cover!
Telehealth benefits are now included on your extras cover. We know you love using extras and we want to help you use them safely. Telehealth consultations are a way to claim one-to-one video and phone consults, based on your existing extras cover benefits.
Claimable telehealth services include:
- physiotherapy
- occupational therapy
- psychology
- speech therapy
- dietetics
Learn more about how to use telehealth benefits here.
RBHS support
RBHS has arranged additional support measures for our members during COVID-19. Our support measures are:
- Hospital treatment for COVID-19 included for our hospital cover. Existing members have cover for COVID-19 admissions. New members and upgrades to hospital cover will need to serve a two-month waiting period before COVID-19 is included.
- Telehealth and video consultations for members with extras cover: If you have extras cover, you will be able to claim the usual face-to-face consultation benefits for telehealth/video consultations during this time for;
- Psychology
- Physiotherapy
- Occupational therapy
- Speech therapy
- Dietetics
- Telephone-based health programs: If you have a health condition you’re managing, we have a range of free health programs available on our hospital cover.
- Hospital at Home: We continue to offer Hospital at Home services and Rehab at Home, where it’s safe to do so and your specialist agrees.
Telehealth – everything you need to know and how you can access it
As part of your extras cover, you have access to telehealth benefits on your extras cover. Read more about telehealth benefits with this short explainer.